Privacy Policy

Overview

RankRoot ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We may collect information about you in several ways, including information you provide directly to us and information collected automatically.

Information you provide:

• Name, email address, and phone number when you contact us or sign up
• Business name, industry, and location details
• Google Business Profile information you share with us
• Payment information (processed securely through third-party providers)
• Any messages or correspondence you send us

Information collected automatically:

• Browser type, operating system, and device information
• IP address and general geographic location
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Process your free trial sign-up and any subsequent subscriptions
• Send you ranking reports, service updates, and communications you've requested
• Respond to your questions, comments, or support requests
• Analyze usage patterns to improve our website and service
• Comply with legal obligations

We do not sell your personal information to third parties.

Cookies

We use cookies and similar tracking technologies to track activity on our website and to improve your experience. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly without cookies.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

Data Sharing & Disclosure

We may share your information in the following limited circumstances:

• Service providers: Trusted third parties who assist us in operating our website and providing services (e.g., payment processors, email platforms, analytics tools)
• Legal requirements: If required by law, regulation, or valid legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of RankRoot, our clients, or others

Data Security

We implement commercially reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We do not store your Google account credentials. We never require access to your Google Business Profile or website in order to provide our service.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate personal data
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@rankroot.co.

Third-Party Links

Our website may contain links to third-party websites, including Google. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our service is intended for business owners and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date. Your continued use of our service after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@rankroot.co
• Website: rankroot.com/contact